Claim Procedure - General Insurance

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Claims on any policy can be registered at the Call Centre or any of the offices of FGI by letter / phone / email or in person.

For any help or information regarding Claims on your policy, please call us on:

Contact us :    
Phone : 1860-500-3333 Any Service Provider (other than MTNL / BSNL)
    1800-220-233 MTNL / BSNL Subscribers
Email: : care@futuregenerali.in
Travel Suraksha Claims : For Assistance Contact
Europ Assistance
24X7 helpline number: +91 22 6734 7841
National toll-free number: 1800 209 2333 (only from MTNL / BSNL network)
UIFN: Refer our website / policy kit

For claims and related queries, contact:
Claims landline number: +91 22 6734 7878
Fax number: +91 22 6734 7888
Address: Europ Assistance India Pvt. Ltd. 761 Solitaire Corporate Park. 167 Guru Hargovindji Marg, Chakala, Andheri (E) Mumbai – 400 093.
Email ID: fgi@europ-assistance.in
Health Suraksha Claims : MD India Healthcare Services (TPA) Pvt. Ltd.
3rd Floor, Building A2, e-space, Somnath Nagar, Vadgaon Sheri, Nagar Road, Pune – 411014.
Customer care no : 1860 233 4446
Branch fax no : 1860 233 4447
Authorisation no : 1860 233 4448
Authorisation fax no: 1860 233 4449
Toll free customer care: 1800 233 1166
Toll free authorisation no: 1800 233 4505
Toll free authorisation fax no: 020-25300030

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