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Personal Accident Claims

Personal Accident Claims Procedure

If any person meets with an accident, attend the person first. Give him the necessary first aid. Arrange to shift the injured person to the nearest hospital.


It is mandatory to intimate the accident to Future Generali through

Toll Free No. : 1800 220 233 (for MTNL / BSNL Subscriber)
    1860 500 3333 (for any other service provider)
Email Id : care@futuregenerali.in


Keep the following information ready before intimating the claim

  • Policy No. (Policy to be issued before registration if not done earlier)
  • Name & contact details of person intimating the claim
  • Date & time of accident / loss
  • Nature of loss, Place of loss and Brief description of loss
  • Name of the hospital if insured is hospitalized
  • Name and address of police station if FIR filed
  • Name of person who took insured to hospital
  • Contact no. and address if insured is not at the address given in the policy
  • Designation and grade of the person and since when he is covered under the policy (for group policy)
  • Name of attending physician and family physician
  • e-mail id of insured for future correspondence

Note: Accident claim if not intimated to Future Generali is liable to get rejected


In case the insured is hospitalised, kindly collect all the hospitalisation documents at the time of discharge.


Submit the claim documents to Future Generali office for claim processing within 7 days of completion of the treatment.


Claim settlement will take approximately 7 days from the date of submit of final document, provided all document are in order.

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